Another shopper was confronted by store security after the machine didn’t register an item — even though he placed it in the bagging zone.
These aren’t isolated incidents.
They’re part of a growing trend where the burden of mistake-free shopping falls squarely on the customer — and the penalty can be humiliation or even legal action .
Who Suffers Most From Self-Checkout?
While tech-savvy shoppers may adapt, others face real challenges.
What Retailers Gain (and What You Lose)
Stores love self-checkout systems — and it’s not hard to see why.
Continue reading…
